Problems with slow internet

[Chapmanhouse]

We've been experiencing very slow internet service over the last 2 weeks. 
slow downloads when browsing and accessing cloud based documents. Very slow when receiving updates on various devices. Kids having major issues when gaming, having to resort to using phones as hot spots. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147