Problems with copper line now reinstated

[kt1222]

My copper line broadband and telephone line were reinstated by openreach on Monday. All worked fine until yesterday pm but now I have no broadband and no telephone (the line is silent). An engineer is booked to come out on Tuesday but has anyone else had this - it's like the line has been switched off only I've obly just taken out a new contract for superfast broadband

[mae-3]

@kt1222 

More than likely a dry joint on a connection on the line to the premises, and this the engineer should be able to find and solve quite easily in less than a couple of hours. It is quite a common fault by all accounts, and is a better position to be than an intermitent fault that can take weeks to solve.