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Discussion topic: Problems with broadband strength

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This message was authored by: David19541

Problems with broadband strength

Reported poor signal wifi strength in most rooms of house a week ago agreed callback from sky today @ 11.00 am today DIDN'T HAPPEN!

completed checks nothing detected but problem still exists.

Last week's conversation suggested that sky can provide 3x boosters FOC  can you arrange this please.

 

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This message was authored by: caesarome

Re: Problems with broadband strength

Posted by a Superuser, not a Sky employee. Find out more

We are customers here who help each other @David19541 so we can not arrange these for you.

 

If you have Wi-Fi Max on your account then Sky will loan up to 3 pods (boosters) as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

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