Multi dwelling address mismatch?

[GordoA2]

I live in a small block of flats and I have just found out that the ground floor flats have access to full fibre but the 4 upper flats are showing as full fibre is coming to you soon. Now my question is, if the ground floor flats have FF surely I should be able to get it? I have done some research and apparently this is common in multi dwellings.  I have completed a query form with Openreach and awaiting to hear from them. In the meantime, I am currently with Sky out of contract and wondering if I should go elsewhere to see if another provider may be able to help me. Has any one on here had a similar issue? If so how was it resolved please?  Would really like to get a broadband that does not keep dipping in and out 😭. TIA

[Sky_Gee]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141