Problems with Netflix, Disney +, Prime and TV

[Vanwarshawsky]

Hi all...is that anyone here who's having problems this ones? Changed to Sky broadband Hub, but having problems to load these services. It stops many times and stats some other times. We have a IPTV small box (connected directly from the box to tv with Internet cable) and we only use this one. May be the box or the sky router connection? Thank you

[mae-3]

@Vanwarshawsky 

When the IPTV feed is completely legal then you shouldn't have an issue. If you are using Sky broadband they like you to use their systems, and assets like movies, and programmes that are watched currently via IPTV are being transferred outside the Sky zone for content. This uses more bandwidth because it is off the Sky network content delivery network (CDN), and may experience an issue that needs addressing by Sky to put you in the correct zone.

Recommend this community member be put in the correct internet zone for external off-network CDN.

[Vanwarshawsky]

• Hi @mae-3 
• What should I do now?
• Try to called them to put my Internet in the correct external CDN?

Thank you

[mae-3]

@Vanwarshawsky 

You'll need good routing-wise to the London CDNs.

[Vanwarshawsky]

@mae-3 I am really a dummy with this. 

Is that something that I need to buy? That router-wise thing?

Sorry

[mae-3]

@Vanwarshawsky 

Nope, Sky do the routering by BGP, sorry for the acronyms.

[Vanwarshawsky]

@mae-3 

Wonderful...

Thank you so much