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Discussion topic: Problems after resetting router

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This message was authored by: ao6889

Problems after resetting router

After resetting the router I can not access facebook. This has happened before and I recall having to alter something in my router settings but I can not remember what. Any advice?

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This message was authored by: TimmyBGood

Re: Problems after resetting router

Posted by a Superuser, not a Sky employee. Find out more

@ao6889 

 

https://www.sky.com/help/articles/sky-broadband-shield-using 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: ao6889

Re: Problems after resetting router

Thank you for that Timmy, but when I click on the link to Broadband Shield to log in, the page fails to load with the blue circle still rotating after three minutes???

This message was authored by: jamesn123

Re: Problems after resetting router

Posted by a Superuser, not a Sky employee. Find out more

@ao6889 

Try clearing you cache & cookies or using a different browser

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: ao6889

Re: Problems after resetting router

Thank you James. Cleared cache and cookies and tried three browsers. Still no luck. Page either does not load or does not display correctly.

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