Discussion topic: No internet

This message was authored by: Lewis264 · ‎14 May 2024

Currently have issues with my sky hub, the power and Wi-Fi lights are green but my internet light isn't on and I can't access the internet.

I have tried running the test but it says everything is ok, which it is not!
any help with this would be much appreciated thanks.

This message was authored by: jamesn123 · ‎14 May 2024

Quickest solution would be to call but if you prefer we can escalate your post on the forum to chat with a Sky rep

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Lewis264 · ‎14 May 2024

@jamesn123 Could you please escalate the post thank you

This message was authored by: jamesn123 · ‎14 May 2024

Look out for a message on the forum. It may be tomorrow now as the messaging team dont work overnight.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Tom-W19 · ‎14 May 2024

Thanks for escalating. We've sent an invite to @Lewis264.

Thanks
Tom

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