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Discussion topic: Problems after resetting router

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This message was authored by ao6889 This message was authored by: ao6889

Problems after resetting router

After resetting the router I can not access facebook. This has happened before and I recall having to alter something in my router settings but I can not remember what. Any advice?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Problems after resetting router

Posted by a Superuser, not a Sky employee. Find out more

@ao6889 

 

https://www.sky.com/help/articles/sky-broadband-shield-using 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
ao6889
Topic Author
This message was authored by ao6889 This message was authored by: ao6889

Re: Problems after resetting router

Thank you for that Timmy, but when I click on the link to Broadband Shield to log in, the page fails to load with the blue circle still rotating after three minutes???

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Problems after resetting router

Posted by a Superuser, not a Sky employee. Find out more

@ao6889 

Try clearing you cache & cookies or using a different browser

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
ao6889
Topic Author
This message was authored by ao6889 This message was authored by: ao6889

Re: Problems after resetting router

Thank you James. Cleared cache and cookies and tried three browsers. Still no luck. Page either does not load or does not display correctly.

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