Discussion topic: Problem with the broadband hub
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Message posted on 29 Jun 2024 09:35 AM
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Problem with the broadband hub
For the last three days my Broadband keeps dropping in & out.
My broadband hub Internet light keeps either flashing Amber or going continuously amber. This happens anywhere between every 10 mins to 1 hour. It sorts itself out eventually and goes green but i can't get any work done. The test I keep doing suggests there is an issue with the connection to my hub. I have turned the hub off and on again a few times. It does not change the issue.
what can I do to resolve?
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Message posted on 29 Jun 2024 09:43 AM
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Re: Problem with the broadband hub
@SRL Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 29 Jun 2024 10:06 AM
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Re: Problem with the broadband hub
Message posted on 29 Jun 2024 10:57 AM
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Re: Problem with the broadband hub
Message posted on 29 Jun 2024 10:59 AM
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Re: Problem with the broadband hub
The first stats were on amber I think. The second were green.
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