Problem with sky max router

[ajcmlcelc]

I have just connected a new sky max router. Although the internet works the 'my sky app' says there is a problem with the router set up and activation. The sky pod will also not connect to it and when I scan the QR code on the pod box it tells me to install the router first. Initially my sky q box and sky q mini box kept dropping connection to the router, but I have linked the router to my two old sky broadband boosters and this seems to have resolved.

the my sky app says my broadband and wifi is working 

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Any advice on how to install the router and connect the pod? 

[Chrisee]

@ajcmlcelc leavectge system to update which can take quite a while. If it has not finished by morning give Sky a call when their lines open sround 8am.

[ajcmlcelc]

Thanks Chrisee

Sorry, I should have been more clear, I first connected the new router 48 hours  ago 

[ajcmlcelc]

And the sky pod will not connect to the router even when connected by an ethernet cable