@Paula19 if this is an issue with Sky broadband post a few more details or look st the lights on your hub https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/lights-on-my-sky-hub/article...
However if its an issue with your Sky Q box then there is a major issue being discussed here
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
