@Alison71 if the service checker in the My Sky app run over a mobile connection is not either telling you Sky are aware of an issue affecting your line or offering to book an engineer you will have to call Sky yourself as Sky cannot pick up yourdetails from a post in this forum.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
