Discussion topic: Problem with Wi-Fi
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Message posted on 22 Aug 2026 10:30 AM
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Problem with Wi-Fi
We appear to be having problems with both sky tv and internet. We are having problems downloading tv programmes and watching back recordings. The whole system is extremely slow and keeps buffering. We are having issues with connection between the sky mini box and the main Sky Q box and the internet connection keeps dropping out.
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All Replies
Message posted on 23 Aug 2026 10:38 AM
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Re: Problem with Wi-Fi
Hi there @R+kitching I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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