Discussion topic: Printers no longer work
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Message posted on 15 May 2025 08:20 PM
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Printers no longer work
I was with Now Broadband previously & ran 2 printers from my laptop. I moved over to Sky Broadband today & now neither of my printers work & I cannot get anywhere with trying to download the Canon drivers, which again hasn't been a problem in the past. Has anyone got any adivce for me please? I'm a Photography Student at the end of my first year & I need to print out my photos!
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Message posted on 15 May 2025 08:32 PM
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Re: Printers no longer work
With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 May 2025 09:04 PM
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Re: Printers no longer work
Thanks, but I only have the black hub
Message posted on 16 May 2025 08:03 AM
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Re: Printers no longer work
@PhotoStudent networking printers can be an absolute pain. In the oast fully resetting the printer using the maker's instructions has worked as the memory location the orinter uses to store the data is easily corrupted and needs clearing before it can accept thenew connection. There are no known issues on the black hubs preventing connection.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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