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Discussion topic: Printer - more than one access point?

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This message was authored by LSSky This message was authored by: LSSky

Printer - more than one access point?

Just been set up with Sky. Connecting the printer, when I try to print, it prints a page that says at the top " Attenion. More than one access point/wireless router has been found that matches your wireless network name (SSID). If this is not intended your printer may connect to the wrong wireless network. to avoid this change the wireless network name (SSID) to be unique".

 

I am the sole occupier and user in the house, what is this all about? Surely it couldn't connect to somebody else's as the password would be different? If  I do have to do it, how do I do it please?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Printer - more than one access point?

Posted by a Superuser, not a Sky employee. Find out more

@LSSky 

 

By default the sky hub combines 2.4ghz and 5ghz wifi into one ssid.

 

You may have to seperate the wifi bands and rename 5ghz and allocate the printer to the old ssid which is now your 2.4ghz wifi

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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LSSky
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This message was authored by LSSky This message was authored by: LSSky

Re: Printer - more than one access point?

Thanks for trying, but I have no idea what your answer means!

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