Discussion topic: Primary account issue when moving home

This message was authored by: Shaun112 · ‎21 Nov 2024

I have gone to the move home section but it pops up a message saying I have to be the primary account holder with no other option but to go back to my sky. I am the primary account holder so what do I need to do?

This message was authored by: Chrisee · ‎21 Nov 2024

@Shaun112 check you are signing in with the correct Sky id linked to the account. If you are or can't remember the log in details give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Primary account issue when moving home

Primary account issue when moving home

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