Price increase for cancelled broadband connection??

[theskyisblue123]

My Sky Broadband was cancelled last month, with all equipment returned. Today I got an email saying my broadband price will increase. Why am I getting this if my broadband is cancelled?

 

[Daniel0210 · Accepted solution]

@theskyisblue123 

Just guessing here, that the email was generated (but not necessarily sent) whilst you were still in the 14 day notice period.