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Discussion topic: Fed up with the Internet

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This message was authored by: joybp

Fed up with the Internet

Is anybody else experiencing that their internet goes off every day at least 2-3 times and always at the same time...    Mid morning, mid afternoon and usually early evening we get the message "no internet".   Sick and tired of trying to reconnect and having that darn pinwheel spinning on the tv.....

 

We pay for a service and always seem to have had a problem with the internet.  Of course, there doesn't seem to be a way to talk to an actual human anymore...

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This message was authored by: Chrisee

Re: Fed up with the Internet

Posted by a Superuser, not a Sky employee. Find out more

@joybp that is not normal. Check the lights on the hub when the connection goes down and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: JimM1

Re: Fed up with the Internet

@joybp If you do need sky Customer Service, just dial 150 from your sky landline, or a sky mobile if you have that!

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