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Discussion topic: Power light flashing

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This message was authored by: Sallyr1

Power light flashing

We’ve just had a severe thunderstorm, all other electrics are working and I've changed the modem to a different socket but light still flashing

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This message was authored by: caesarome

Re: Power light flashing

Posted by a Superuser, not a Sky employee. Find out more

@Sallyr1 

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start

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This message was authored by: Deb3000

Re: Power light flashing

You don't make it clear if by "modem" you mean the ONT, (the fibre box on the wall), or the router.  You also don't indicate what colour it is..  Anyway...

 

If it is the router power light, flashing green suggests it's trying to do a firmware update.  Flashing amber means it is in recovery mode and needs a factory reset with the little button on the back.

 

For an Openreach ONT, flashing green is normal start up, (not if it's stuck, obviously), or a firmware update.

 

For a Cityfibre ONT flashing amber is a firmware update again.

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