Poor wifi

[Mary+Hagan]

I got fibre installed because it was meant to improve everything - I can barely watch a tv programme without connection slipping. If I am trying to use my phone too it's become slow. I was at the phone shop today and they said I ought to be contacting you about the speed of the WiFi 

[caesarome]

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@Mary+Hagan wrote:

I was at the phone shop today and they said I ought to be contacting you about the speed of the WiFi 

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Just to point out @Mary+Hagan that we are customers here like you.

Have a try of this:

https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-...