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Discussion topic: Poor wifi

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This message was authored by: Iansleaford

Poor wifi

Poor Wi-Fi signal in back of property I live in a bungalow with solid walls

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This message was authored by: TimmyBGood

Re: Poor wifi

Posted by a Superuser, not a Sky employee. Find out more

@Iansleaford 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Iansleaford

Re: Poor wifi

Thank you I will give Sky a call@TimmyBGood

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