Poor wifi

[Smarty44]

My WiFi Max is poor (even though the test says it is good) , especially upstairs on my desktop, and I need this back online asap as I have an online zoom meeting at 4pm.

[GD1 · Accepted solution]

@Smarty44  If it's poor wifi there is no way on this earth Sky could ever resolev it in 1 day, it sounds like to need a pod for upstairs which you'll need to call Sky to obtain.

Or do you mean there is an outage to your broadband service?

[Smarty44]

Thanks for the reply. I had a feeling that would be the case. It's not an outage, just very poor signal. I'll ring Sky now. Cheers. 

[Mk08urt]

I’ve got Sky Full Fibre Gigafast with WiFi Max. My Wi-Fi is very strong beside the router, but upstairs the signal drops dramatically. I’d like a Sky Max Pod to improve the coverage. How do I go about ordering one?  Thanks in advance. 

[Me134]

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@Mk08urt wrote:

I’ve got Sky Full Fibre Gigafast with WiFi Max. My Wi-Fi is very strong beside the router, but upstairs the signal drops dramatically. I’d like a Sky Max Pod to improve the coverage. How do I go about ordering one?  Thanks in advance. 

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Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max

You do need to explicitly ask for the first pod though.

Perhaps consider purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).