@Smarty44 If it's poor wifi there is no way on this earth Sky could ever resolev it in 1 day, it sounds like to need a pod for upstairs which you'll need to call Sky to obtain.
Or do you mean there is an outage to your broadband service?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
