Poor signal

[Jo353116]

The WiFi is very poor upstairs and now there is no signal on the tv upstairs 

[caesarome]

@Jo353116 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

[Jo353116]

The WiFi is so bad, have to keep turning my WiFi off on my phone otherwise the tv freezes. Bad signal now in the tvs in the bedrooms 

[GD1]

@Jo353116  Did you follow any of the advice last time you posted?

Please see the reply to your last post above.