Poor phone signal

[Jonzo]

Why has our phone signal dropped to 1 bar from 3 bars since we got sky fibre installed. We both have iphones ?

[jamesn123]

Hi @Jonzo 

Do you mean youe mobile cell signal or the WiFi signal? Your cell signal has nothing to do with Sky Broadband

[Jonzo]

Hi Jamesn123

thank you for getting back to me. It's my mobile phone signal the bars in the top corner is showing 1 bar , 2 at best 

cheers 

Jonzo

[jamesn123]

@Jonzo 

Your phone signal has no relation to your Sky Broadband so you'd need to take it up with your mobile service provider. If Sky is your mobile service provider you'd need to post in the Sky Mobile board or contact Sky Mobile support.