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Discussion topic: Does Sky router stats show internet drops?

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This message was authored by: Bobbiecool

Does Sky router stats show internet drops?

I was wondering if the Sky fibre router stats show if I've been getting internet drops? I've been experiencing very frequent drops coming in to the property (I'm assuming as the internet light goes out then back on again on the router, the power light stays solid green). I've just booked though Sky  another Openreach engineer to visit, the 5th time in 7/8 weeks, it's getting embarrassing now. They've replaced 150m of copper cable, done all sorts of other things and yet I still have the issue, Openreach are at a loss as to what's causing it. I'm curious to know how many times the internet drops, does the router stats show this? 

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This message was authored by: Highlinder

Re: Does Sky router stats show internet drops?

Posted by a Superuser, not a Sky employee. Find out more

@Bobbiecool  The system log will show them as long as the router has not been rebooted or power cycled. But you can see the latest one in the router stats, as it will show less uptime on the WAN.

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This message was authored by: Bobbiecool

Re: Does Sky router stats show internet drops?

Thanks. The router hasn't been rebooted or power cycled, where is it shown the amount of times it's dropped? 


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This message was authored by: Bobbiecool

Re: Does Sky router stats show internet drops?

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This message was authored by: Bobbiecool

Re: Does Sky router stats show internet drops?

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This message was authored by: Bobbiecool

Re: Does Sky router stats show internet drops?

@Highlinder @Found it, however it only logs for 1 day sadly 

This message was authored by: Highlinder

Re: Does Sky router stats show internet drops?

Posted by a Superuser, not a Sky employee. Find out more

@Bobbiecool  You can normally scroll up or down can't remember off hand. The sys log box can be made bigger.

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This message was authored by: Bobbiecool

Re: Does Sky router stats show internet drops?

@Highlinder @It does scroll, yes, but it only goes back 1 day. Something I found interesting is that since 2.30pm yesterday until 9.20am this morning I've had 9 drop outs, but only 1 was recorded in the early hours, the other 8 happened during "normal" internet hours. 

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