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Discussion topic: Sky Booster

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This message was authored by: Dinkydora17

Message posted on ‎22 Jul 2024 08:44 PM

Sky Booster

I have a Sky booster which for sometime now is only showing two green lights instead of three. The middle light does not come on ( connection) should I have three green lights? Does it matter? Also my WiFi is so slow today but testing the connection shows everything is OK. What could the cause be, I have done nothing different? Just loading this page took about 5 mins!!
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎26 Jul 2024 11:21 AM

Re: Sky Booster

Posted by a Superuser, not a Sky employee. Find out more

@Dinkydora17 

Yes the green connection light should be lit. You may need to factory reset the booster and connect it to your hub again

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Dinkydora17

Message posted on ‎27 Jul 2024 12:35 PM

Re: Sky Booster

Thank you.  I have tried the reset but still only 2 lights.

I will turn it off and on again and see if that reconnects it.  At a loss now 🤷🏼‍♀️

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This message was authored by: jamesn123

Message posted on ‎30 Jul 2024 11:13 AM

Re: Sky Booster

Posted by a Superuser, not a Sky employee. Find out more

@Dinkydora17 

It may well be faulty then. I would call Sky.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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