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Discussion topic: Poor internet supply

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This message was authored by: Fenoch

Message posted on ‎14 Jul 2024 08:51 AM

Poor internet supply

The service have been very poor lately but this morning it's worse as we have experienced interruptions about 4 times. As a matter of fact, the internet has been off for about 20 minutes or more now. Kindly help resolve ASAP please 🙏
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This message was authored by: GD1

Message posted on ‎14 Jul 2024 08:58 AM

Re: Poor internet supply

Posted by a Superuser, not a Sky employee. Find out more

@Fenoch   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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