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Discussion topic: Poor internet connection

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This message was authored by Tom+Pearman This message was authored by: Tom+Pearman

Poor internet connection

Hi. In the last few weeks my internet speeds have dropped dramatically and some of the TVs don't connect to the internet at all. Laptops drop off and phone reception moves to 4G. I'm on super fast broadband. How do I improve this. I tested on sky.com and says no issues. Driving us mad at the moment. Thanks 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Poor internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Tom+Pearman 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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