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Discussion topic: Poor connection
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This message was authored by: Maly23
Message posted on 28 Oct 2025 03:23 PM
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Poor connection
The broadband keeps stalling on several devices?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Oct 2025 03:43 PM
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Re: Poor connection
@Maly23 checkthe lights on the hub to check it is still connected. If it isnt run the service checker in the My Sky app to see if Sky are aware of a fault affecting your line if they aren't call them.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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