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Discussion topic: Poor connection

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This message was authored by: salisbury35

Message posted on ‎07 Oct 2025 10:14 AM

Poor connection

I have recently been upgraded to full fibre but still have an issue with poor connection in one room
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This message was authored by: caesarome

Message posted on ‎07 Oct 2025 10:16 AM

Re: Poor connection

Posted by a Superuser, not a Sky employee. Find out more

@salisbury35 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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