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Discussion topic: Poor connecticity upstairs

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This message was authored by IanLathey This message was authored by: IanLathey

Poor connecticity upstairs

We live in an old house with thick stone walls. Consequently, the connection when using my work laptop upstairs is not as strong as it needs to be. Having done various speed tests the jitter is also very high when using upstairs - 59+

Are there any ways of improving the signal to our upstairs office? 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Poor connecticity upstairs

Posted by a Superuser, not a Sky employee. Find out more

@IanLathey wrote:

 

Are there any ways of improving the signal to our upstairs office? 


Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 


Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Poor connecticity upstairs

Posted by a Superuser, not a Sky employee. Find out more

@IanLathey wrote:

We live in an old house with thick stone walls


In such a property, Powerline networking (with or without built-in WiFi) may well be a better option than Sky boosters.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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