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Discussion topic: Poor broadband

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This message was authored by: MikeWeir

Poor broadband

Broadband is constantly slow and unusable. Currently testing on fast.com at 1.8Mbps, even though through the Sky app it says over 40Mbps. This has been happening for months, and the Sky app always says there's no issue

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This message was authored by: Highlinder

Re: Poor broadband

Posted by a Superuser, not a Sky employee. Find out more

@MikeWeir  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: JimM1

Re: Poor broadband

@MikeWeir Is it also an android test via wireless wi-fi?

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This message was authored by: MikeWeir

Re: Poor broadband

The Sky hub is one of the black ones, with a white booster upstairs.

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This message was authored by: MikeWeir

Re: Poor broadband

I'm doing the Sky test via the app on iPhone, and the fast.com test on the website. Both via wireless WiFi 

This message was authored by: JimM1

Re: Poor broadband

@MikeWeir Was just asking, have an android samsung issue just now where after a couple off day's on the 5Ghz band that the speed tanks, but move to my other 5Ghz band it's just wonderful, still trying to pin it down but it is just one phone mine as far as i am aware as no one else is complaining thankfully but i do see it 100% doing it. Will find it eventually just takes time! 

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