Poor broadband speed

[Mark++P]

I've got Sky Broadband Gigafast which purports to be up to 900 MBS.

I'm currently getting 80.93 via ethernet according to the Ookla speed test.

Here's the disgusting bit - because I've been a member for too long, I no longer qualify for the speed guarantee. Does that basically mean that Sky can give me whatever bandwidth they like? A very shoddy practice for someone with 15 years custom with them.

[JimM1]

@Mark++P Run the link below and see what sky gets from your service.

https://www.sky.com/servicechecker

[Mark++P]

Thanks for the reply. 

I checked on there yesterday and it claims to be good. Tested again just now and still only getting 91 against a guaranteed 600. 

[Mark++P]

Broadband speed getting even slower. Now down to 60-70. Do Sky staff read these boards?