Poor broadband connection

[jurgenm1947]

Since having my Sky broadband 4 days ago my connection is really poor although I'm paying for 300. Mb/s my last check was 7.9 and has been for two days these were checked by an independent checker not Sky's. Trying to contact Sky to try and resolve this is worse than Virgin support currently thinking of going back there.

[Highlinder]

@jurgenm1947  Do you have a white or black router from Sky?

[jurgenm1947]

Hi, it's a black box and checking my speed again this morning it's still sgowing 94/6 mb/s so thats 3 days on run.

[Highlinder]

@jurgenm1947 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346#