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Discussion topic: Poor broadband...again
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This message was authored by: gingerlottie25
Message posted on 12 Aug 2026 09:26 PM
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Poor broadband...again
This is my second day with sky and at 21:00hrs I tested my speed to my firestick and it was 0.93mbps. Let that sink in 0.93mbps how on earth is the signal so weak? I dumped my other supplier because of their poor speeds......I got to sky and it's WORSE! I need engineers to sort this sh#t out.
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This message was authored by: SuperMatt
Posted by a Sky employee
Message posted on 13 Aug 2026 09:59 AM
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Re: Poor broadband...again
Hello, @gingerlottie25. I'll send you an invite to a private chat shortly and we can help you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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