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Discussion topic: Poor broad band

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This message was authored by Shuuuu22 This message was authored by: Shuuuu22

Poor broad band

We are having continual problems with our broadband. Sky are telling us that we have 21Mbps 

And no problems. We are under the impression that we should 50-60 and we pay for the broadband boost. 
we pay £170 per month and that's not even the full package. I think we may need to change, Zoom looks interesting!

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Poor broad band

Posted by a Superuser, not a Sky employee. Find out more

@Shuuuu22 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by Tillythedog This message was authored by: Tillythedog

Re: Poor broad band

We have poor broadband and connection. We are in a 4 bed semi. 

We have already been sent an extra disc, bit still struggle with WiFi signal. 

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