Poor WiFi

[Necee]

Hi lose internet connection every few minutes or so. The amazing part is when I check my WiFi connection it says I'm not connected. I have to move around in the house to regain access to my internet. I have no problem immediately picking up atleast 4 different WiFi connections around me but can't seem to find mine. This is frustrating and why can I pick up my neighbours WiFi and not mine? 

[caesarome]

@Necee 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.