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Discussion topic: Poor WiFi

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This message was authored by: Jessica70

Poor WiFi

Wifi is very poor upstairs constantly lagging and kicking my son off games when he's the only one using it in the house I've tested the connection and it says it's good but it very poor can something be done about this as before I signed up with sky broadband I explained the problems I was having with previous suppliers and was reassured this wouldn't happen with sky fibre and I've had nothing but trouble with it 

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This message was authored by: Tom-W19

Re: Poor WiFi

Hi @Jessica70 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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