This discussion topic has been answered Discussion topic: Poor WiFi speeds
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Message posted on 04 Aug 2026 08:55 PM
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Message posted on 05 Aug 2026 12:28 PM
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Hello @Chris83,
Thanks for taking the time to post here on our Community and sorry to see that this is to report slow connection speeds with your Sky Broadband.
I'll send you an invite to a private chat shortly and we can help you get things sorted.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
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Message posted on 05 Aug 2026 12:28 PM
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Hello @Chris83,
Thanks for taking the time to post here on our Community and sorry to see that this is to report slow connection speeds with your Sky Broadband.
I'll send you an invite to a private chat shortly and we can help you get things sorted.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
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