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Discussion topic: Poor WiFi speed

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This message was authored by: spnisbet

Message posted on ‎25 Oct 2024 01:30 PM

Poor WiFi speed

My WiFi can now not hold a video call, it says that there are no issues but I cannot video call or download any files without hot spotting from my phone right now. 

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This message was authored by: Highlinder

Message posted on ‎25 Oct 2024 01:53 PM

Re: Poor WiFi speed

Posted by a Superuser, not a Sky employee. Find out more

@spnisbet  black or white router from Sky?

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This message was authored by: spnisbet

Message posted on ‎25 Oct 2024 01:54 PM

Re: Poor WiFi speed

Black router

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Superuser
This message was authored by: Highlinder

Message posted on ‎25 Oct 2024 02:00 PM

Re: Poor WiFi speed

Posted by a Superuser, not a Sky employee. Find out more

@spnisbet Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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