Discussion topic: Poor WiFi signal

This message was authored by: Claireification · ‎06 Sep 2024

Recently switched to SKY broadband. Really disappointed so far! The WiFi signal is poor as I expected. We were previously with Vodafone and had four boosters. SKY have sent one, but said they won't send anymore without an engineer visit. I can't spare the time to wait in for an engineer! I know we need more boosters and I know where they're needed. Only option now it seems is to cancel and either go back to Vodafone try someone else.

This message was authored by: TimmyBGood · ‎06 Sep 2024

@Claireification wrote:

SKY have sent one, but said they won't send anymore without an engineer visit.

That's as stated in the terms of the 'Enhanced Wall to Wall WiFi Guarantee'.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Poor WiFi signal

Poor WiFi signal

All Replies

Re: Poor WiFi signal

Was this discussion not helpful?

Search Sky Community

Start a new discussion