Poor WiFi connection

[GG071]

The MySky app says WiFi is good but the connectivity is really bad 

not able to watch anything on iPad or connect to console

[lainys]

Hi there G071, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141