Poor WiFi and no incoming/outgoing landline

[DCNA13]

Over the past few weeks I've noticed a steady decline in the internet speed and ability to connect to the WiFi in the house. In addition, the whole house is not covered by Wifi. 

A couple of months ago, the landline stopped working and no one can dial in or out. I brought this up with an engineer who was working locally and he said to inform Sky. I've tried that and had no luck.

I'd like a resolution to the above problems. Thanks

[JimM1]

@DCNA13 See if any off the sky help linked below works for you!

Fix problems with your phone | Sky Help | Sky.com | Sky Help | Sky.com

[TimmyBGood]

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@DCNA13 wrote:

In addition, the whole house is not covered by Wifi. 

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Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.