Polycom phone suddenly stopped making/receiving calls

[Sandy24jan]

Hi. We ve been using our Polycom phone for months then it's suddenly stopped receiving and letting us make calls. We have a screen with correct date and triangular warning symbol and dialling tone. Our provider has said this is a common fault with sky connection and sky would have to  deploy something called MAP-T (don't know what that means) Hope you can help. Thanks.

Sandy 

[Tom-W19]

Hi @Sandy24jan 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147