@Robert009 As that phone works over VOIP with a 3rd party have you checked with your phone provider? Normally I'd expect you to either have a connection or not have a connection.
I used polycom phones when I had Sky broadband and never had an issue.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
