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Discussion topic: Please Help! I'm having a mare setting up smart devices

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This message was authored by Notabilis This message was authored by: Notabilis

Please Help! I'm having a mare setting up smart devices

I've had blink cameras and sync modules and Teckin smart plugs on my previous WiFi which was Virgin which worked well and connected OK. I can't seem to connect them using Sky's Super Max Broadband. Also I cannot change SSID name and password when I go to 192.1681.0 either. I am a new customer not having had sky before. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Please Help! I'm having a mare setting up smart devices

Posted by a Superuser, not a Sky employee. Find out more

@Notabilis wrote:

 

Also I cannot change SSID name and password when I go to 192.1681.0 either. 


Administration of the Max Hub is mainly in the My Sky app, not the web interface.  It's also there that the 5Ghz band can be disabled (but not unsynchronized or renamed)

 

https://www.sky.com/help/articles/change-wifi-max-hub-settings 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Notabilis
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This message was authored by Notabilis This message was authored by: Notabilis

Re: Please Help! I'm having a mare setting up smart devices

Finally got everything sorted. 

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