PlayStation WiFi

[Jack100]

Hi, we are having trouble with our PlayStation connection. On our connected devices it says it is connected via a Ethernet Cable, but it isn't, it's through the WiFi. How can we change this as I think that might be the problem? 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147