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Discussion topic: PlayStation 5 wired connection keeps dropping out

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This message was authored by: Kingvinny

PlayStation 5 wired connection keeps dropping out

I have fibre now and since having this the hard wired ps5 connection keeps dropping out. I can be mid game and it will just say lan cable disconnected and turn my internet off for the ps5. The cable does not need replacing and it is firmly in both ends. The sky tv and other devices remain connected on WiFi fine whilst this happens only during LAN. 

Once when I tried reconnecting it said my ISP is blocking my console from connecting 

any suggestions? 

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This message was authored by: jamesn123

Re: PlayStation 5 wired connection keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kingvinny 

Why are you sure the cable doesnt need replacing? Have you tried a different one? Have you tried using the cable with a different device?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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