Discussion topic: Broadband drops out frequently!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Jul 2024 02:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Broadband drops out frequently!
We've had a problem with broadband since the global IT issues last week. Broadband drops out frequently, 3 or 4 times an hour. When this happens the internet and voice lights on hub flash orange. It's becoming annoying as we can't watch anything on the red button (Olympics). We've unplugged, left it 2 hrs befir plugging in again, rebooted several times over the course of the week and tried all the advice on the website sky say to try. Status checker always says no problems. There clearly is as although broadband dropping out very occasionally as it does from time to time isnt a problem, it shouldn't be as frequently as it is. Anyone experienced the same thing since the IT issues and how did you resolve it? Many thanks!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 30 Jul 2024 11:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Broadband drops out frequently!
Your broadband performance wont have anything to do with the recent Crowdstrike problem affecting Windows only systems with the app installed.
Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...
Myself & Others offer our time to help others, please be respectful.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page